Tracking your order

Where to find your order status and shipment tracking numbers — no account needed.

1 MIN·UPDATED AUG 2026

You can check any order without an account on the order tracking page.

What you need

Enter your order number and the email you used at checkout — both are on your order confirmation email. The page shows the current status, every shipment and its tracking number.

Ordered in our previous shop? Use the WOO-number from that confirmation email — it works the same way.

With an account

If you have an LX Portal account under the same email, the Orders section lists everything you have ordered from us, invoices included — older webshop orders are pulled in automatically, each with its tracking number.

Sent a device for repair?

Repairs are tracked separately, through your repair ticket — see How repairs work.

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